Technical Support
Most of CERTI’s programs contain video or audio for playing from the Internet. For the easiest viewing we recommend:
| Computer: | PC |
| Browser: | Internet Explorer or Mozilla Firefox |
| Default Player: | Windows Media Player 10 or higher |
| Internet Connection Speed: | 200 kbs or higher |
| For some Programs: | Adobe Flash Player free at: http://get.adobe.com/flashplayer/ |
MAC:
If you have a MAC you will need to download a free application to view Windows Media files (such as Flip4Mac freely available from the Microsoft.com website)
Other Browsers:
If you use other Internet browsers such as Chrome or Opera you will likely need to download free add-ons for watching windows media files. We recommend that when using CERTI’s program that you use Internet Explorer if at all possible.
Resources:
To view and download resources you will need Acrobat Reader
In some cases, for the Certificate to download, you may need to update your version of the reader as the reader is updated on a regular basis.
Free download at: www.get.adobe.com/reader
Enabling Cookies
Since the education site does tracking of grades and provides a certificate it is important that cookies be enabled in your system for this site.
To learn how to enable the cookies on your system, you can visit this site: www.enablecookies.org/
For the address of the web site for which you want to accept cookies, enter: certi.info or certi.us
